20 responses

  1. wordpress
    February 11, 2010

    My old hosting company already deleted the account! All I have is my kermilia.sql file. I can’t go back and get the database backup through my old site and wordpress will not let me import my file. Help me?


  2. admin
    February 12, 2010

    You can still import your database using that .sql file you have. Follow steps 2 and 3 above first. After doing that you should have a clean installation of WordPress.

    Next look for PHPMyAdmin in your cPanel and click that. Select your database from the list on the left. If you are unsure of which database to choose, look at your wp-config.php file from the new installation and it should show you which database to pick.

    After selecting your database, click the “select all” option at the bottom of each of your tables, then use the drop-down menu to the right to “Empty” all the tables.

    Next go to the Import tab and browse for your database on your computer, select it, then click “Go”.

    It should import your database successfully. If you have any further problems, it may be with the table prefix. Double check the table prefix in wp-config.php and make sure it matches the tables you have in your database.


  3. Brianne
    March 24, 2010

    I have successfully moved my blog from an old hosting company to a new one. Everything transferred correctly (or so it seemed) and the blog appears and functions as it had previously.

    I’m able to post just fine, but what I haven’t been able to do is upload new media. I keep getting errors that the parent directory (to my uploads folder) might not be writable. My hosting company says the permissions are set correctly (to 755).

    In the transfer, I used FTP to download all site content; then I uploaded my ‘uploads’ folder, plugins folder and themes folder.

    Any thoughts on this?


  4. admin
    March 24, 2010

    Brianne. It is probably a problem with your upload path. In your dashboard go to Settings > Miscellaneous, and set your upload path to wp-content/uploads (no forward slash in front of wp-content)


  5. Reginald Stanforth
    July 11, 2010

    I recently moved a WordPress site to a new server and now my NextGen gallery does not display photos when I click on thumbnails. The loading icon displays but it never completes the action. I’m currently using JW Image Rotator for the slideshow feature. The imagerotator.swf file is in the uploads root but my pages are not seeing it. I turned the loading icon on and off and to see if the site was accessing this file and nothing changed in display. I can’t find a NextGen setting to correct the problem.

    I hope you can help.



  6. admin
    July 12, 2010

    Reginald: I’m not sure what the problem is without seeing it. I’m guessing the path to the images may have changed. One thing to try doing is to rename your nexgen gallery directory within the plugins directory and then install NexGen anew and see if it works. Also test adding some new images and see if they show up. If you want to provide me a link to your site, I can take a look and see if I can guess what the problem might be.


  7. Shaun
    August 27, 2010

    Awesome web site, I had not noticed wordpress.shadowlantern.com before during my searches!
    Keep up the great work!


  8. Tommy
    March 17, 2012

    I followed all above directions and all my post/comments moved over correctly to the temp url. However when i activate my previous theme, none of the customizations (widgets and header and colors) are not showing up. Any insight? Thanks


  9. admin
    March 17, 2012

    Tommy, those settings should be stored in the database, however, the WordPress XML export may not be getting them. If possible, try getting the full backup of your database via .sql format, as explained in my above comment.

    The .sql import should fix that. For help with importing this, see: https://my.bluehost.com/cgi/help/161
    (Or, if your host has SSH: https://my.bluehost.com/cgi/help/112 )


  10. Tommy
    March 17, 2012

    Thanks for pointing me in the right direction.


  11. Kate
    August 15, 2012

    Where do I find the wp-content file???? I’m sorry, it must be an obvious answer, but I am totally stumped.


  12. admin
    August 16, 2012

    Kate, Wherever you install WordPress at, the wp-content folder will be in there.

    So, if you install it on your primary domain, it would be in your public_html folder, and then you’ll see the wp-content folder… If you install it in a subfolder of wordpress, for example, it would be in public_html/wordpress/wp-content


  13. bilyana
    February 8, 2013

    great info. thanks.
    just one question – my difficulty is that i’m trying to export from my blog on wordpress.com and i don’t have access to the wp-content forlder. is there any other way?
    thanks a lot


  14. Joao
    August 7, 2013

    Good article!

    I did everything as instructed and my blog is working in the host site, but there is a problem. When I use the installed WordPress themes everything works fine. But I used to use the Meta-Morphosis from Woo Themes. This theme is two columns but is just showing one, make the blog unformated.

    The theme is free but they only give help if buying another theme I dont´need. No help seaching in Google.

    Do you have any clues where to look?

    Thank you!


    • admin
      August 11, 2013

      Often an entry in your sidebar, from widgets, or perhaps a long title that overflows its bounds, or another plugin can cause something like this.
      Looks like you got it working though.


  15. Naser
    December 3, 2013


    Thanks for the tutorial. I was able to move the site but I cannot see the images. Please help me…. My site’s URL is downloadsforpc.com


    • admin
      December 3, 2013

      I’m not sure what images you’re referring to as I see images on the site. Perhaps this has already been fixed?

      Missing images usually mean you have a plugin that referred to them, or had a multisite installation. Fixing a multisite installation can take a bit of searching and replacing through your database, though there may be plugins to do that now…
      Double-check the two URLs first and make sure the paths still match where your images are stored.


  16. lauren
    April 8, 2014

    Im trying to transfer mh wordpress.com blog into wordpress.org through blue host.
    My expoert file, xml That wordpress.com gives me isnt working.
    Is there another way to download all my files and upload them to my new site?
    I keep reading aboht ftp files but unsure how to access this.


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